From our experience, steering, suspension, driveline, and brake repairs make up most off-roading and overlanding mechanical issues. Our primary goal is to provide just the right tools so you can make the necessary repairs on the trail that get you back on the road.

Red Dog Tools – Shipping Policy

Effective Date: 11-19-2025

At Red Dog Tools, we’re committed to getting your vehicle-specific tool kits, recovery gear, and tools to you as quickly and safely as possible. Please read our shipping policy carefully to understand how we handle your orders.

Order Processing

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  Orders are typically processed within 1–2 business days after payment is confirmed.
  
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  Orders placed on weekends or holidays will be processed on the next business day.
  
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  You will receive a confirmation email with tracking information once your order ships.
  

Shipping Methods & Delivery Times

We offer multiple shipping options to fit your needs:

Shipping MethodEstimated DeliveryNotesStandard Shipping3–7 business daysMost orders within the continental U.S.Expedited Shipping2–3 business daysFaster delivery for urgent ordersOvernight Shipping1 business dayAvailable for orders placed before 12 PM local time

Shipping times may vary during holidays, sales events, or due to carrier delays.

Shipping Costs

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  Shipping costs are calculated at checkout based on order weight, dimensions, and delivery location.
  
  

Order Tracking

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  Once your order ships, you will receive a tracking number via email.
  
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  You can track your package directly with the carrier: UPS, FedEx, or USPS depending on your location and order size.
  

International Shipping

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  Currently, Red Dog Tools ships primarily within the United States.
  
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  For international orders, please contact us at dave@reddogtools.com for a shipping quote.
  
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  Customers are responsible for all customs fees, import duties, and taxes for international shipments.
  

Damaged or Lost PackagesIf your order arrives damaged, please contact us within 48 hours of receipt with photos of the damage.

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  If your package is lost in transit, we will work with the carrier to locate it.
  
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  In either case, Red Dog Tools will ensure your replacement or refund is processed promptly.
  

Special Notes for Tool Kits and Recovery Gear

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  Some large or heavy kits may ship in multiple boxes depending on inventory and packaging requirements.
  
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  All kits are carefully inspected and packaged to prevent damage during shipping.
  

Contact Us

If you have any questions about your order, shipping options, or delivery times, please contact our team:

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  Email: dave@reddogtools.com
  

Thank you for shopping with Red Dog Tools! We value your business and aim to deliver your tools safely and quickly so you can get back to work or adventure without delay.